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Protection from Debit Card Fraud

Debit card fraud is a cost to you, whether you're the actual victim or not, by costing the credit union more than $100,000 a year that could be used for the benefit of members. When you're the actual victim, you pay twice—in credit union resources and in your time, effort, and paperwork to recover your money. The CardNav app helps rein in that thievery. Please use it. We’ve made it easy. A one-time set up on your smartphone will help prevent fraudsters from using your card. If you do nothing but turn on the alerts, so you'll know whenever your card is used, you'll make a huge difference.

Benefits

  • Turn your card on and off when you like
  • Choose when and where your card can be used, including dollar limits (your phone’s GPS allows you to set limits by location or region)
  • Receive near-real-time notifications to alert you of unauthorized use

You can also 

  • Use it as a budgeting tool: turn on the threshold feature, choose types of merchants, control transaction types
  • View balances and transactions
  • Transfer funds between accounts linked to your card
  • Search for nearby ATMs

Watch the video for easy set-up.

Download the app from Google Play or the App Store.

If you don't have a smartphone, you can still protect your card when you’re heading out of town, in the U.S. or abroad. Make sure you let us know your travel plans—to keep your card protected and in action.

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